FAQs

PRODUCT

  • The beauty of having one-on-one’s with members during class is that we are able to completely customize the workout to whatever your skill and comfort level might be. Whether you’ve never worked out before or if you’re a pro but you have an injury— you’ll be able to write it in your settings so that your trainer can see it in your notes, or let your trainer and coaches know before the class starts. We want GYMYG to be for everyone— no matter your age or level.

  • Yes, it’s really live. One of the best parts of going to the gym is seeing your friends and making new ones. We wanted to bring human connection to virtual training.

    Our trainers and coaches will be guiding you through the workout and offering any adjustments and encouragements in real time. No pre-recorded videos or generic scripts.

  • Our trainers are from all over the world, allowing us to cover various timezones. This means that no matter what time it is where you are, there will always be a trainer available to you.

    Other members of your class might be from all kinds of different countries— we encourage you to talk to them and make new friends all over the globe!

  • All of our trainers are certified with NASM, ACE, or their country’s equivalent training certification.

  • We encourage you to do so! Your fellow members will not only be from all over the country, but some will be from other parts of the world. We hope that you all laugh, have fun, and enjoy the community that GYMYG offers.

    If you choose to do so, you will also be able to share your social media handles with anyone you’d like.

  • When you and a coach are in a one-on-one during the workout, yours and your coaches screens will turn black and white. The rest of the class can see that you’re talking to each other, but cannot fully hear what is being said. Kind of like when you’re in a class at the gym and the teacher goes up to someone and offers an adjustment— you know it’s happening but you can only hear a little of what they’re saying.

CLIENTS

  • If someone in your household would like to work out with you, that’s okay with us. We ask that you please keep it to no more than TWO people per video screen.

  • Absolutely not! Trainers have the ability to mute the class if there are any distracting noises.

  • Yes. In addition to sending them special codes so that you can be in the same workout, you can also gift all of our packages to other people.

  • If you haven’t already reported it through the app, please go to our contact page and let us know how we can help you.

  • You do not need any equipment for a GYMYG workout, though once in a while our trainers offer modifications where a chair or wall to lean on are helpful.

  • You do not need any equipment for a GYMYG workout, though once in a while our trainers offer modifications where a chair or wall to lean on are helpful.

TRAINERS

  • The LEAD trainer is the trainer taking the entire class through the workout. The two COACHES are there to offer customized modifications and encouragement to our members through one-on-ones.

  • All trainers start off as a coach and must complete their first GYMYG session as a coach to get acclimated to the system. The other two trainers in that class must sign off on the new trainer for them to become a lead trainer. If you are not approved by both the lead trainer and other coach, you will complete more sessions as a coach until both sign off. You can then use GYMYG as both a lead trainer and a coach.

  • No. Our team of experts will do that for you. You will receive the program for the Workout Of The Day beforehand. All you have to do is take the class through the workout.

  • NOT AT ALL! There is no exclusivity. If a client reaches out to you for personal training outside of GYMYG, you have our blessing. You will be able to provide the class with your social media handles, should anyone want to reach out to you.

  • No. While we offer tips on how to make your filming setup decent-looking, we do not require you to have any special equipment or locations in order to train with us. You can train right from your living room.

  • God, no!